Closed

OnePageCheckout stop working

Wed Oct 18, 2017 8:27 pm
Hi,

I have installed your plugin on my site.

It works properly (i. e. sharing on social networks works smoothly).

Since I installed the plugin, however, I have received a lot of communications from my customers saying that they can no longer conclude their orders.

I have done some tests and in fact with the plugin enabled the OnePageCheckout stops working and once you click on "conclude order" it loads infinitely without completing the order.

I then tried to disable the plugin and shopping cart and the purchases process restart working with no problem or loop.

Would you please give me some solutions? Are there any problems of incompatibility between the plugin and your OnePageCheckout extension?

Currently the plugin has been disabled but I would like to activate it to have a more efficient sharing on social networks. If you can then come up with solutions, I would be very helpful.

Thank you.
The topic has been closed.
Wed Oct 18, 2017 8:50 pm
That is really strange. The plugin is being used in many sites along with VP One Page Checkout plugin. They never reported any such issues. I also just tested it again in my development server which also works great. I believe there is some other extension in your site which is creating a conflict.

Anyway, if you want you can exclude VirtueMart Cart view in VM OG Meta Tag plugin setting.
Post your reviews about us on our Facebook Page.
Post your testimonials and suggestions Here.
Don't forget to Close your topic when resolved.

 teamecommerce says thank you to Jumbo for this post.

The topic has been closed.
Fri Oct 20, 2017 1:01 pm
In fact, I installed the plugin in 4 different sites and only one of them gave this problem.

In fact, I couldn't understand why, given that in other sites everything worked without particular problems.

Anyway, after you have excluded the pages related to the shopping cart from the plugin (as you suggested) it would seem to work even on the site where it was causing problems.

I wait a few days to see if the users of my site are able to conclude orders.

Thank you very much.
The topic has been closed.
Fri Oct 20, 2017 2:20 pm
You are welcome.
Post your reviews about us on our Facebook Page.
Post your testimonials and suggestions Here.
Don't forget to Close your topic when resolved.
The topic has been closed.
Mon Oct 23, 2017 2:57 pm
I have another problem.

On the site where the OnePageCheckout was causing problems, I noticed that Google Analytics also has problems. Since activating the Open Graph plugin, Google Analytics has stopped working (it no longer detects users in real time and saves nothing).

I then turned the plugin off (given that Google Analytics is very important to us). Do you have any advice to give me to solve all these problems?

Thank you!
The topic has been closed.
Mon Oct 23, 2017 8:23 pm
This is really weird.

Share the site link so that we can check it ourselves.
Post your reviews about us on our Facebook Page.
Post your testimonials and suggestions Here.
Don't forget to Close your topic when resolved.
The topic has been closed.
Wed Oct 25, 2017 2:00 pm
In "private info" you can find the URL of the site where the plugin creating problems.

The plugin is currently disabled due to the problems encountered.

Thank you!
The topic has been closed.
Wed Oct 25, 2017 2:52 pm
The Google Analytics codes are added at the wrong place in this site. It should be added just before the <head> closing tag or before the <body> closing tag. Whereas it is added at the top of head section before all meta tags in this site. This is the main reason of the problem.

OG prefix is already added in the html tag of your template. Therefore you should disable "Add OG Head Prefix" option in VM OG Meta Tag plugin settings.
Post your reviews about us on our Facebook Page.
Post your testimonials and suggestions Here.
Don't forget to Close your topic when resolved.

 teamecommerce says thank you to Jumbo for this post.

The topic has been closed.
Thu Oct 26, 2017 2:37 pm
Thank you. It works!!
The topic has been closed.
Thu Oct 26, 2017 9:12 pm
You are welcome.
Post your reviews about us on our Facebook Page.
Post your testimonials and suggestions Here.
Don't forget to Close your topic when resolved.
The topic has been closed.